Privacy Policy

Oceanica Global Ltd, hereinafter referred to as "we", is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By using our services or accessing our website, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, and other relevant contact details. This information is voluntarily provided by you when you engage with our services, communicate with us, or submit inquiries through our website.

1.2 Transactional Information: We may collect information related to your transactions with us, including shipment details, invoices, payment history, and any other relevant information necessary to provide our freight forwarding services.

1.3 Log Data: When you visit our website or use our services, our servers automatically record certain information, known as log data. This may include your IP address, browser type, operating system, referring webpage, pages visited, and other browsing information. We use this information to analyze trends, administer our website, and gather demographic information for aggregate use.

1.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device and help us recognize you as a user, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

Use of Information:

2.1 We collect and use your personal information for the following purposes:

To provide and improve our freight forwarding services
To communicate with you regarding your shipments, inquiries, or requests
To process transactions and invoices
To personalize your experience on our website
To send you relevant marketing and promotional materials (with your consent)
To analyze and improve our website, services, and customer support

Data Sharing and Disclosure:

3.1 We may share your personal information with third parties in the following circumstances:

With our trusted partners and service providers who assist us in delivering our services (e.g., carriers, customs agents)
When required by law or legal process, or to protect our rights, safety, or property
In the event of a corporate merger, acquisition, or sale of assets, where your personal information may be transferred to the new entity
With your consent or at your direction

Data Security:

4.1 We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards. However, please note that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights:

5.1 You have the right to access, update, and correct your personal information. If you wish to exercise these rights or have any questions regarding your personal data, please contact us using the information provided in Section 7.

5.2 You may also request the deletion of your personal information, subject to any legal obligations or legitimate business interests that require its retention.

Children's Privacy:

6.1 Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

7.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

info@oceanicaglobal.com

We will endeavor to respond to your inquiries and address any concerns in a timely manner.

Changes to the Privacy Policy:

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the effective date of the revised version. By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

Please note that this Privacy Policy applies solely to the information collected by us through our website and services and does not extend to any third-party websites or services linked to or from our website.

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Thank you for choosing Oceanica Global.

Privacy Policy

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